returns

Not sure if a product is what you’re looking for? Let one of our product specialists help! Our team can assist with finding just the right products for you and your unique skin type, hair type, eye color, skin tone, texture color, and more! Due to the nature of our products we cannot offer returns on any products/shades that have a sample size or are customized. We do a lot of extra work to package our samples and also offer samples to our clients to avoid returns. Samples are non-refundable.

Haut Cosmetics is not responsible for items damaged or lost in transit.

For security purposes, exchanges are not offered at this time. Please be sure to purchase sample sizes to test out a product. Our makeup artists are available to you 24/7 to ensure you choose the right shade and products for you!